What is “Hand Stamped” jewelry?

Hand stamping is done by hand not by a machine. This is what makes each piece unique and one of a kind. Because they are hand stamped there will be variations in alignment or spacing of the letters or some letters stamped deeper than others and this should be seen as an enhancement to your piece, not a flaw or defect. This is what adds to the uniqueness and charm of each piece.

What metals do you use?

I use sterling silver and 14kt gold filled.  Gold filled is gold that is bonded to a core metal.  Gold filled items are 50 to 100,000 times thicker than regular gold plated.  Most pieces are made with 20 gauge metal which makes a thick solid piece.  To clean your piece use a soft cloth that is non-abrasive (gold is a soft metal and will scratch easily) and specifically made for jewelry or a mild soap, pat dry with a non-abrasive cloth.  When not wearing your piece keep it in the pouch it comes in.  Do not wash the druzy with any soaps or polishes as this will damage the stone.  Do not wear your piece in hot tubs or pools as the chemicals will interact with the metals and damage them.  Sterling silver will tarnish, this is a natural oxidation process but doesn’t ruin the metal just use a polishing cloth.

Can I buy just a pendant?

I’m sorry but I only prefer to sell the whole design and not separate pendants.

Can I make a custom order?

Yes. Please go to Custom Totems page for information on how to order.

How long will it take to receive my order?

I currently ship orders within 2-3 weeks not including shipping time.  Once your order is received, your credit card will be charged as payment is required before producing your piece.  During peek holiday seasons my turn around time will change from 2-3 weeks to 3-6 weeks.  Some orders will come under the 2-3 weeks time period depending on amount of orders I have at the time of your order.  Please email me at devri@devriwear.com if you have any questions.

Can I make a rush order?

Please email me at devri@devriwear.com and I will do my best to accommodate your needs.

Shipping

I ship USPS Priority mail with insurance which currently takes about 4-6 days from Hawaii.  I use priority mail so you can have a tracking number and insurance so you can always know where your package is when it’s in transit.

Warranty

All my work is guaranteed 30 days from date of purchase against all manufacturing defects.  Repairs are available and the cost will depend upon the repair plus S+H.

Return Policy

All customized jewelry is not returnable. All products that are customizable I am unable to accept returns once the order is placed.  Products that are ordered that are already made/created can be returned within 30 days of delivery in new condition.  The customer is responsible for all return shipping charges and original shipping is non-refundable.  If the mistake is on my part, the original piece needs to returned before I will send out a replacement.  I recommend getting insurance when shipping your piece back.

Return address–

  • Devri Wear – Returns
  • P.O. Box 1458
  • Puunene, HI 96784

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